MyStake withdrawal: request a payout
You request a MyStake withdrawal in the cashier after signing in. Choose the amount you want to take out and follow the payout instructions for your account. Confirm the destination with the amount and currency so the request matches the payout you intend.
Submit a withdrawal request
- T-3
Open the cashier
Open the withdrawal tab and choose the amount you want to take out. Read the lower and upper bounds shown for the payout route you intend to use.
- T-2
Follow the transaction instructions
Read the destination with the amount. Complete any account confirmation requested before sending the payout, using the instructions shown for that transaction.
- T-1
Read the account response
Open the submitted payout and read its status. Complete any confirmation addressed to you, keeping that response with the withdrawal you have just requested.
Under the general payout terms, bank and crypto payouts are processed within three banking days. That is the operator’s processing period. Read it separately from the arrival of money at the receiving bank or payment provider when following a payout through to its destination.
The minimum and maximum withdrawal depend on the method used. Choose an amount within the bounds for your own payout route and check the currency beside it. A currency code is part of the amount: compare both with the receiving details before submitting the request. This keeps the payment you approve aligned with the funds you intend to take out.
For identity documents requested during a payout, follow verification through the submission channel supplied for your account.
For money going into the account, use deposits.
Read the withdrawal record
- Transaction reference
- The identifier for the payout you submitted. Use it to distinguish this request from another payout in the account.
- Submission date
- The date you sent the request. Use it to distinguish several withdrawals in your own records.
- Account message
- The wording shown with your payout. Read it for any confirmation or further action addressed to you.
Currencies and withdrawal processing
MyStake supports EUR, USD, GBP, AUD, CAD and BRL balances alongside cryptocurrencies. Choose your payment method in the cashier.
| Method | Timing | Amounts | Currency | Action |
|---|---|---|---|---|
| Fiat currencies | Timing— | AmountsWithdrawal min/max: depends on method | CurrencyEUR · USD · GBP · AUD · CAD · BRL | |
Bitcoin | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyBTC | |
Ethereum | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyETH | |
Litecoin | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyLTC | |
XRP | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyXRP | |
Bitcoin Cash | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyBCH | |
Tether | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyUSDT | |
| Monero | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyXMR | |
| Dash | TimingCrypto withdrawal processing: up to 3 banking days | AmountsWithdrawal min/max: depends on method | CurrencyDASH |
Minimum and maximum withdrawal amounts depend on the payment method. Bank and crypto withdrawals take up to 3 banking days to process; receipt follows processing.
Ask about the specific withdrawal request
Processing and sending the funds are different points in the payout. Ask whether MyStake is still handling the request or has sent it to the receiving destination. If it has sent the funds, ask for the receiving-transaction details. Those identify the payment to discuss with the bank or payment provider at the receiving end.
If the account response asks you to complete an action, answer that part of the payout request before following up on progress. A document request calls for a response from you; confirmation that funds were sent lets you follow the receiving transaction. Act on the reply that concerns your payout.
Keep the reply alongside the payout in your own records. When following several withdrawals, compare the response with the particular request it answers. This helps you track each payment from submission through processing to confirmation that it was sent, even when the requests were made close together.
MyStake support answers payout questions through its payment checklist.