Skip to content
MyStake MyStakeLog in Open MyStake
MyStake

MyStake promo code and free-spin activation

Open your chosen MyStake promotion and complete its activation steps in the order supplied. Find when to claim the reward in relation to a deposit or play. Follow the response to your claim so you know when the reward is ready to use.

Choose the reward before starting its activation. Compare the name on the offer with the promotion you intend to claim. An account may contain welcome and later-visit rewards, so identify which one you want before completing a claim or making its qualifying payment.

Take a copy of the chosen offer’s activation instructions for your own records. Include the part explaining when to claim in relation to depositing or playing. You can then follow the sequence you started if you move from the promotion to the cashier and back during the same visit.

For a first account, complete registration before claiming a reward. From MyStake home, open the casino or sportsbook when the activation sequence is complete.

Find promotion activation

  1. Open your account

    Sign in and open the offer you chose. Match its name to the reward you want, especially when the account contains several promotions.

  2. Put the steps in order

    Write down the order given for claiming the reward and making the qualifying deposit or bet. Start with the first action in that sequence.

  3. Follow activation

    Submit the claim and read the reply. Complete any further action it requests for that offer before using the reward.

Follow your welcome claim through

A deposit-bonus claim concerns the payment that earns the reward. Keep that claim tied to the welcome offer you chose.

  1. Stage 1Offer activationDeposit bonusWelcome package

    When a claim involves a deposit, finish the payment confirmation for that deposit and return to the promotion. Read the message attached to the claim. A receipt records your payment; the promotion response concerns the reward. Keep both so you can follow the payment and activation without confusing one confirmation with the other.

Follow the activation response

A submitted request and a credited reward mark different points in activation. Read whether the reply confirms receipt of your claim, confirms the reward or asks for another action. Continue from the point it names. That tells you what to do next with the same claim.

When returning to an activation you started earlier, begin with the latest reply. Work out which step you have already completed before acting again. A payment receipt can help you recognise a completed deposit, while the claim response identifies what happened to the reward request.

For an offer with free spins, finish the reward’s activation before opening the named game to use them. A deposit reward and spins can have different instructions, so complete the steps attached to each part of the promotion. Keep any spin-activation message beside the free-spin reward name so it stays separate from the deposit-bonus claim.

Use MyStake bonuses to compare rewards and work out qualifying play; this lets you choose an offer before starting its claim.

If a claim stalls, support can look at the step you reached and the response to that claim.

Casino welcomeWelcome packageOver your first deposits

Open your promotion in MyStake

Open the chosen promotion in MyStake when you are ready to activate it. Read the reward and follow its activation steps for the session you planned.

Activation questions

How do I follow an offer’s activation steps?
Open the chosen offer, find which action comes first and follow that order through to the claim response. Use the steps attached to that particular promotion.
How do I activate the welcome package?
Use the activation attached to the welcome offer you selected. Match the confirmation to that reward, especially if your account also contains promotions for later visits.
Where are the free-spin rules?
Use the game named in the free-spin reward. Its own terms govern the spins and their winnings.
What should I do after submitting a claim?
Read the account response for that promotion. Complete any further action it requests and look for the reply confirming that the reward is ready to use.